Tag: mail

  • Yahoo acknowledges Yahoo Mail hack

    Yahoo acknowledges Yahoo Mail hack

    Have your friends recently texted you about spam originating from your Yahoo Mail account? If so, that may be because you (and many of your friends) were hacked.

    Yahoo acknowledged Thursday that attackers now own an undisclosed number of usernames and passwords to Yahoo Mail accounts. In a blog post, Jay Rossiter, the senior vice president in charge of Yahoo’s platforms and personalization products, wrote that the attackers had most likely hacked an external, third-party database and obtained the information there.

    “We regret this has happened and want to assure our users that we take the security of their data very seriously,” Rossiter wrote.

    Yahoo did not say how many accounts had been compromised, nor when the attacks had taken place. However, the company says it began notifying users that the attacks had taken place, and had begun using second sign-in verification to allow users to re-secure their accounts. Users who have been affected, unsurprisingly, will be asked to change their password, and may receive an SMS text to that effect, Yahoo said.

    Yahoo said that it was working with federal law enforcement to find the culprits and would take further precautions to prevent this from happening again.

    Finally, Rossiter stated the obvious: “In addition to adopting better password practices by changing your password regularly and using different variations of symbols and characters, users should never use the same password on multiple sites or services,” he wrote. “Using the same password on multiple sites or services makes users particularly vulnerable to these types of attacks.”

    In December, Yahoo Mail went down for several days, stranding about 1 million users of the service without email—or word from the company. While the outage began on Monday, it was Friday before CEO Marissa Mayer apologized on behalf of the company.

    However, this week Mayer touted Yahoo Mail and services like Flickr as “a strong foundation for revenue growth,” even as that revenue fell by 6 percent compared with a year ago.

  • How to Filter your Gmail Sent Messages with ‘No Response’

    How to Filter your Gmail Sent Messages with ‘No Response’

    Alas! We are at the the brink of 2013. In the spirit of the holiday season, some messages you sent to your business associates, co-workers, family or friends might have gone unnoticed. Don’t you think it’s time you give your employer a nudge and remind him of the new contract deal this new year? This Gmail script makes it easy to find the emails you’ve sent to someone who could use a little nudging or reminder.

      The Gmail -No Response script, written by Jonathan Kim, combs through your emails that are between 5 and 14 days old where you were the last person to respond. It labels those emails “No Response” so you can easily check if any of those require a polite followup email. E.g., “Hi Joe, Just checking in to see what you think about this. Let me know if you have any questions.” (Note to PR folk: Not “Did you get my email??” times ten.)   To use the script, paste Kim’s code into a new Google Script and set it to run on a daily schedule. (I love these cron job-like scripts for Gmail.) You can add the “No Response” label to your inbox section for top-of-mind prompting.   One of the few reasons you might want to use this instead of, say, a service like Boomerang, is the labels are applied to email threads you’ve already sent. It pretty much just works automatically. Yes, you have to still check the No Response label, but short of getting a personal assistant to handle your email for you and follow up on all the loose threads, this is as good as it gets for now.

  • Yahoo Mail still down for some users, after an attempted fix

    Yahoo Mail still down for some users, after an attempted fix

    Yahoo’s Mail service is reported to be still down for some users a day after the company said access would be restored.

    The problem began affecting users Monday night, due to a hardware problem with one of its mail data centers, said Jeffrey Bonforte, senior VP of communication products, in a statement recently posted on Tumblr.

    Yahoo first acknowledged the outage early Tuesday afternoon Eastern time in a post on its Facebook page, as well as on Twitter. Yahoo said it was aiming to restore access within the next few hours after those posts but, as of Wednesday morning, Mail was still down for some people.

    ”The issue has been harder to fix than we originally expected,” Bonforte said. Dozens of the company’s employees are working to get the problem fixed by 6 p.m. Eastern time, he said.

    Who is affected

    The number of people affected by the outage is not clear, and a Yahoo spokeswoman declined to comment further. But it could be on the order of multiple hundreds, if not somewhere in the thousands, judging from the level of activity in Yahoo’s Mail forum.

    The problem could have widespread implications on people’s ability to communicate and get work done, given Yahoo Mail’s prominence. With more than 100 million daily users, Mail is one of Yahoo’s most important products.

    In the forum, the discussion thread for the outage had more than 1200 votes on it by mid-afternoon Wednesday EST, with more than 500 comments from users. A smaller number of people appear to have taken to Twitter to express their frustrations.

    For some of these people, their access to Mail has been down for two to three days.

    Yahoo also has sent mixed messages about the outage. When trying to log in to Mail, some users have seen a page telling them that “scheduled maintenance” is taking place.

    ”I don’t believe for one minute this is a scheduled maintenance thing,” one person wrote in the forum. “They have been hacked and just don’t want people to know what’s going on.”

    Another person offered more practical advice. “People relax. It’s not life or death. Has another email account, like Hotmail or Gmail,” he said.

    Other problems

    Yahoo has had a bit of a rough time with its Mail service lately. It was redesigned in October with a new Gmail-like interface, but since then some people have complained about the way that it looks, or how it functions.

    Yahoo has even had challenges getting its own employees to use it, according to a recent report in AllThingsD.

    Yahoo CEO Marissa Mayer has said that Mail is one of the top things she wants to improve to attract new users to Yahoo.